“I’ve enjoyed living here for the last year. The area is great with easy access to grocery stores, gyms, and parks in addition to the Little Cottonwood canyon. The outdoor closets are awesome and help a ton since our floor plan doesn’t have much storage inside.”

– Matthew T.

“We enjoy living here. The only thing is the waste of amenity space, but every apartment complex comes with something so we can’t complain. Treena at the front desk is great!”

– Dana P.

“Appreciate abandoned cars being taken care of! & adding a couple new uncovered parking spots! Maintenance is always prompt! Struggling with & going a bit crazy from constant noise from upstairs neighbors from 10pm-8am & disrupting my sleep (sounds like they move furniture, drop weights, run/stomp, vacuum, etc all throughout the night at midnight, 1am, 2am, 3am, 4am, etc) – appreciate icon reaching out to them tho! Wish the furnace & ac weren’t so loud too – can’t hear a zoom or phone call when it’s on & have to turn tv up lots to hear when it’s on. Wish pickleball nets were put up again – been 2 years without now (was told would after finished resurfacing). Wish pet wash was cleaned more frequently. Lots of unsupervised kids this past year at the gym, pool, bbq area, etc being obnoxious, leaving messes, dangerously playing with gym equipment, fire pit, etc – icon has been good at asking for info when addressed tho! Thnx for listening to our concerns & helping w/our experience here!”

– Ashley L.

“The apartments are great, to include the maintenance and office team. Its hard to keep up with all the apps we keep switching to, but thanks for continuing to improve the resident experience.”

– Russell K.

“Great location, with everything you need within close proximity. Grocery stores, pharmacy, car was, restaurants and the best is the liquor store within walking distance.”

– Geoff H.

“Love the location and unit! The pool is great too – sadly it is closed now. On the 3rd floor the water will randomly go away when showering which is pretty annoying. Overall pretty good”

– Matthew T.

“These apartments are a little loud, parking is not good so we pay extra to park underground, when we moved in 2 years ago they said the pool was open year round but it was just not heated. I love the location.”

– Rochelle O.

“New pool furniture is great! Although confused why the pool was closed so early (1-2 weeks ago) – felt like closed on the 1 day with colder temps but been in & will be in 80’s & 90’s. Pool was dirty & cold this season. Got woken up at 7am by landscapers using an electrical saw on a bush right outside my window for 20+ mins yesterday – when I moved in there was quiet time 10pm-8am which isn’t on the new lease so assume icon won’t care to say anything to landscapers. My new upstairs neighbors vacuum at 7am, 11pm, etc too which is extremely loud & disturbing. Also been woken up by them just walking. AC/heat r so loud – if on zoom meeting or call, won’t be able to hear & if watching tv, have to turn up to max. Uncovered parking is scarce lately & nothing has been done with abandoned cars parked in uncovered spot w/out moving for 9-ish months now. Maintenance continues to be prompt! Didn’t sweep street well tho for shattered car window glass so I’ve picked some glass up. Thnx!”

– Ashley L.

“Management is great & the buildings are nice & clean all the time. I love living here it is very very nice. Everybody that lives here is very respectful”

– Jayda D.

“For the price I honestly would expect better appliances or care of the hallways and stairs. Loved the view but just for the price and didn’t ask about hidden fees for the community before we moved in that was our mistake. Also is horrendous to get ahold of the front office not very user friendly.”

– Erika S.

“Love the location, and staff is always so helpful. It would be great if they had a small dog park but everything else is fantastic. One of my favorite complex’s in Sandy.”

– Jaimie R.

“I’ve had a fantastic experience living at Icon 9700. From the moment I moved in, I was impressed. The staff at Icon 9700 are always friendly and attentive, making sure any maintenance issues are handled swiftly and efficiently.”

– Agnes S.

“Love it! My wife and I resigned our lease because these are wonderful apartments in a great location. Service is top-notch. No complaints. Check them out, you won’t regret it!”

– Eric P.

“The AC/furnace is SOOO loud!! If you’re on a call, zoom meeting, etc, you won’t be able to hear & have to turn it off. Lots of obnoxious unattended kids running around pool & gym this year. Wish there were rules with uncovered parking with how limited spots are (same car has been in 1 of the 3 available spots nearby without moving for 6-9 months). Gym needs new equipment – lots are old & worn or don’t work. Wish pool was constantly a warmer / bearable temp (not ice cold). South east corner of building 4 has been a muddy / dirty mess missing grass & has needs new sod for years. If children are above you, you’ll go mad – poor insulation / hear everything. Rent went up more than anticipated/is expensive, especially w/the current market. Positives: maintenance is prompt! Muddy mess where grass once was near pool has been replaced w/rocks, new pool furniture, location, flower pots added at pool, points for gift cards (but now not able to get as many points/as much $). Thnx!”

– Ashley L.

“Great place to live, pool. gym and grass area are great amenities. Lots of good walking nearby and the parcel pickup spot it easy to use. Quiet neighborhood.”

– Signe J.

“I love my apartment, it feels like a home rather than a big complex and my neighbors are so great! The only thing I would complain about is the maintenance, the area isn’t kept up the greatest.”

– Brock L.

“I’ve lived here over a year now and really like the location, floorplans, amenities, and appearance. The cost is reasonable for the location, amenities, nice kitchens and large floorplans. The maintenance team does a great job at responding to service requests and the office staff always take care of issues quickly. However, it is a little difficult to get them on the phone using the main line. The gym and studio are small but has what you need to accomplish your needs. I try not to be too picky because nothing is perfect, but i have to deduct a star for the noisy air conditioner. I’ve never had an A/C this loud before and it seems to work overtime a lot so i dont know if its the crazy weather or just under-powered.”

– Russell K.

“Icon 9700 has been a great apartment complex thanks to its location and the unit features such as in unit washer and drier. The amenity and other fees quickly add up though and sometimes we don’t have any water pressure resulting in waiting until it comes back to shower. Still a solid apartment though”

– Matthew T.

“It has been a very pleasant experience, living here this year, it is quiet, orderly, safe 🙂 I like that if you have any problem in your apartment they fix it immediately, they resolve your doubts 😅 The spaces are clean, the atmosphere with the neighbors is respectful.”

– Karla V.

“Really appreciate the pool being at a warmer temp – was ice cold earlier this year & all last year making it unbearable. Also appreciate the pool tiles being fixed & the large muddy areas where grass once was being covered with rocks. Uncovered parking is still an issue at times & still don’t have an ice maker (have put in multiple requests already over the last year). Wish there was a rule that you can only park in uncovered spaces for a certain period of time – a car was parked in 1 of the 3 uncovered spots for around 6 months. Also wish direct tv & valet trash were optional. Hoping pickleball courts get put up again some time too! Didn’t have them all last year either. Need weeds picked & would love hallways power washed way more often. We pay for pest control but have never seen any being sprayed – lots of bugs on main level. Would love some more loungers at the pool too! Thanks!”

– Ashley L.

“Love the unit and apartment location. Only bummer is water pressure leaving me with no water to shower with. Probably due to being on the 3rd floor but that’s worth it to share fewer walls”

– Matthew T.

“My lease is coming to its end, it’s been a fine 7 months here. If you are looking for an apartment complex in the Sandy area, this is not a bad place to look.”

– Brian D.

“I love the location of this complex and I find it to be a great place to live. No huge complaints except the “sports” court has been doing nothing for the past year….”

– Dana P.

“Great place to live. My wife and I just signed our lease renewal. Pricing stayed the same and was fast process. The staff is excellent and we really enjoy the neighborhood. Access to the canyons and Dimple Dell park is a huge perk.”

– Eric P.

“Great place to live. Amenities are superb. Fitness center and pool are often used by me. I never have issues with maintenance but I don’t need a lot because I rarely have any, fortunately. Near skiing hiking and mountain biking is huge. I’m an active person so being close to such activities matters to me.”

– Clinton H.